Aldie, Virginia
Not resolved
Advertised vs Delivered
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Business expansion is not to expand but also to listen and resolve. I have never experienced so unprofessional and disorganized organization as verizon.

Moving in new home can be a nightmare if you dealing with verizon. The agents do not pick phone for 40-50 minutes than hang up, never call back.

I am trying to set up my TV working but still in vain though I am being charged for the services, which are not being used though.Tried to reach them multiple times by chat, phone but still waiting for help.

County needs to intervene with builders and not allow any monopoly of service providers.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service. Please immediately contact the author of this review to discuss poor customer service of verizon customer care and associated monetary loss in the amount of $100. Verizon needs to issue a partial refund according to poster's claims.

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