Not resolved

Verizon has the worst customer service...they give you a run around and they refuse to send a technician unless u do all their work...what kind of so called customer service is this..i called twice and the first representative hung up on me and did not call me back like what they say in the beginning...the second one refused to give the phone to a supervisor and also send out a technician..they want me to look for all sorts of connection....they are trying to save money by refusing customers of their right for a sevice that people are actually paying for..shame on verizon...

Review about: Verizon Phone Service.

Had an Experience with Verizon?

Write a review


Terms of Service
Post Comment

are you for real clint?It is widely known that verizon fios has some of the worst customer service on the planet.

for example: I have had fios since Oct 2011. since then I have NEVER been able to access my account online. Not after submitting TEN tickets to fix it. I have called customer service 30-40 times because every month my bill changes and NOBODY knows wtf is going on.

Nobody can even tell me exactly what my monthly bill is supposed to be. I finally had enough because NOBODY knows anything at Verizon and told them to cancel my account. Welp, cant do that either because then they charge me $250 for early termination.

So I guess I just have to take it up the *** for a few more months until my contract expires.I will never go with Verizon again.


A lot of times they can trouble shoot things over the phone. I would rather them do that and get it fixed right away, then wait 3 days for a tech to come out just to find out that a cable was loose. Use your head dude.

You May Also Like

Verizon is Maliciously Indifferent Verizon "Three years ago I had debit card information stolen while I was out of town on a business trip. This information was used to open 15 fraudulent Verizon Internet accounts..." Read more Verizon - Bad Signal Tower #1PL33XC461 Route 206, Tabernacle, NJ 08088 Verizon "BAD SIGNAL TOWER ~ #1PL33XC461 Route 206, Tabernacle, NJ 08088 ________________________________________________________ TOWER SIGNAL FACTS: Mid November 2014 ~ Tower signal caused cell phone bars to drop in half… ~ My cell phone bars dropped from 4 to..." Read more VERIZON FIOS RENEWAL - BAIT AND SWITCH!!! Verizon "VERIZON FIOS COMPLAINT – Bait and Switch!! So Yesterday I logged into MY VERIZON FIOS account to review my account. I saw that Verizon wanted to get to me to..." Read more Verizon - Bad phone Verizon "I bought a Samsung GaLAXY5 in July. Battery doesn't last 10 hours. Kept going into the Verizon stores and calling Verizon. They told me to uninstall any app I wasn't..." Read more Hewlett Packard - Product falling apart! Hewlett Packard "I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on..." Read more Converse - Worst shoes EVER! Converse "I bought a $60 pair of Chuck Taylor's for both of my sons at the beginning of school in August. It is just now getting to be the end of..." Read more Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN Kenneth Cole "WORST PRODUCTS....INFACT SPURIOUS MATERIAL USED..... NO COMPARISON WITH MK OR WITH COACH...KENNETHCOLE REACTION ....A BIG NO TO KENNETHCOLE REACTION... THE COMPANY HAS NO ANSWER.....THEY SAY GET IT REPAIR FROM A..." Read more FEMA - What tha..... TALK ABOUT GETTING IT. FEMA "I WAS RAN OVER BY A RENTA CENTER TRUCK 12 27 2016 after three monthes of phyisical theraphy two spine surgeries i learned to walk again well i took a..." Read more