I had Verizon Fios in my apartment.I recently purchased a condo and moved in and tried to transfer my service.
It tool about 4 weeks of no service for Verizon to finally tell me that they would be unable to install Fios in my unit because of engineering issues. I agree to go with their High Speed Internet instead. So the sent me a the equipment. After, I set that up it was also unable to be connected.
Verizon finally told me that they simply could not service my building at all due to engineering issues. So I have been trying to return this equipment for over the last 3 week. I went to a Verizon drop off location and they would not accept it because it was not Fios, I told them that when I phoned Verizon regarding my equipment return that they sent me to this address. The customer service person told me that he was not going to accept it and that I needed to phone Verizon again.
All in all I have spent over 40 hours dealing with this nonsense!!!
I still have Verizon's equipment and there is nothing I can do with it.
Review about: Verizon Internet Service.
Monetary Loss: $1000.