Verizon - Why do I pay for a service I do not receive?
I pay for a wireless phone service that I do not totally receive.Verizon will not discount my phone bill for missing phone calls, text and emails.
They replace my phone but do not fix the problems. I had a problem with my last Android phone that Verizon could not fix so I had to buy a new phone that is now having issues due to a software update. They will send a new phone but it still ends up not working correctly becasue it is not the phone, it's the software program! I have had up to 5 new phones in the past year.
I have children that call me and I never receive their calls or texts sometimes. I would switch carriers but I would have to pay about 700 dollars to cancel 3 phones. How is this right?
You are not providing what I am paying for and I would have to pay to get out of my contract!!!Help please?
Review about: Verizon Phone Service.
Monetary Loss: $300.