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I have been Verizon customer for a long time, so long I still had a unlimited plan.Got a call a week and a half go telling me they are canceling my service in which I was paying a premium.

I live in a extended range area but they knew that upfront and that is why I paid so much. I do not know what I did wrong and George, the Verizon Rep is a very rude individual. I was never late on my bill and was with them for at least five years. Here is the weird thing they said My daughter can keep hers cell service, but we live in the same house 15 years.The said I was using to much data, but Was on a unlimited plan??????

I am going to go with project Fi with google.Stay away from Verzion and stay away from there new Unlimited plan it is a farce and a lie

I didn't like: Arrogance of company.

Review #1008400 is a subjective opinion of a user.

1.0
Price Affordability
Billing Practices
Advertised vs Delivered
Warranty
Product or Service Quality
Website
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Value for money
Exchange, Refund and Cancellation Policy
Style and Design
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Customer service
Reason of Review / Monetary Loss Poor customer service / $600
Preferred solution Let the company propose a solution

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HJ
#1291938

Just going to let you know it was per line going over 200gb...and google fios charges 10$ per gigabyte you use.

You should have read the contract that you signed...they stated they could alter it based on consumer demands.

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