My i-phone broke, Verizon sent me a reconditioned one that turned out to be bad. They sent me a second reconditioned phone.
I immediately began getting calls & texts from an out of state # and the following morning my facebook account had been accessed. Verizon finally figured out they mixed up phones in shipping. I told them I wanted a NEW phone,not a reconditioned phone. I don't feel comfortable using these reconditioned phones, there is always a problem with them.
Spoke to several people to no avail. Now Louie M has not even returned my calls. Been a customer for over 10 yrs.
I guess they don't care about customer loyalty. Must be time for a change?