We had FIOS TV installed yesterday. It worked for about four hours, then quit.
We called Verizon for tech support and they weren't able to solve the problem over the phone and said they couldn't have anyone out to our home for 5 (five) days! We're expecting out-of-town guests, one who's a very big sports nut, and we're not going to have any TV. This is just not acceptable customer support. We had heard about poor Verizon FIOS TV customer service and, unfortunately, now most certainly agree.
Stay with Comcast! Stay with Comcast!
Product or Service Mentioned: Verizon Phone Service.