I canceled my verizon service in July 2013 at the end of my contract. Even though I paid my full contract I was still charged an early cancelation fee.
Then a month later I found my service was still in effect and I was billed another month. It is now the end of November and for the fourth time verizon has assured me my service has been terminated and I owe zero money. After transferring my number to another carrier(same service less money) I found it very difficult to actually talk with a live person at verizon. My verizon store reps told me they were unable to do anything and that maybe I would like to drive to casper or just call customer service.
No help available. I did finally talked with a guy at verizon and he assured me it has been resolved, we shall see.
Monetary Loss: $100.