I was overcharged on my Verizon wireless bill by $30. I called the company to get help with this and was told that the only way that they would help me is if I provided them with my SS#.
When I asked to speak to the supervisor I was put on hold for 26 minutes and he said that, without providing my SS# he would not help. This seems like an unsafe practice believe that there must be some other way to help identify my bill.
I offered to provide them with my Verizon account password, but that wasn't sufficient. They told me that I would simply have to pay the bill.
Monetary Loss: $30.