Been a customer for lots of years. Aug 2010 they sold me an LG Ally Droid phne w/2 yr contract.
Fast Forward...phone does not charge and is virtually unuseable 18 months later. Verzson will not do ANYTHING to assist me---even as a long time, excellent paying customer, in getting me to the point where I have a phone that can be charged, unless I want to pay full price for another dud ($180.00). I am extremely angry about this and will in fact sever my business relationship with these scalawags as soon as financially feasible.
In the meantime I guess I am stuck paying some $70/mo for a service I cannot even use. The personnel at the store I visited were pimply faced kids---jerks---rude---nasty---exactly yhe types of personnel who drive excellent customers such as myself away.
Product or Service Mentioned: Verizon Phone Service.