Not resolved

Unfortunately verizon wireless became my service provider after they bought out Altell. Since going on to Verizon service my bill went up, there were numerous charges I didnt request, I started recieving the poorest service I ever had.

I called for 6 months and they kept stating that I needed to bear with them that they would get the towers working. Well in December a tech was suppose to check it out and call me back of course I never got a call back , so at the end of December I called and they stated they had no plans to fix the towers in this area. So I got charged 250.00 a month for a wireless card I couldnt use frequently because it worked so slow and a blackberry that I couldnt even get on the internet with for 6 months. Isnt charging for a service you dont provide fraud.

Also they have the poorest customer service I have ever recieved. Now they have tacked on these huge charges that were never seen until this last bill.

I hope they go under belly up. They cheat people.

Monetary Loss: $1000.

Company wrote 0 private or public responses to the review from Feb 06, 2010.
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