Have 4 wireless lines, bill is current & not due til 5/17/10.Only 1 line is set up to receive txts & 1 email acct from Verizon regarding bill.
Today my young daughter's line got a collection txt demanding pmt of past due bill. Called Verizon, they verified the acct is not past due & child should not have received txt. Later same day, my son's line got the same collection text. Verizon explained they bill 1 month in advance, so in essence, they are trying to collect before the bill is even due.
If your bill is due on the 17th, but you don't pay it before the 16th of each mo, they consider it late on the 18, even though they are billing a month in advance!
Don't you wish you got your payroll a month in advance?The CEO of this company must be squeezing the financial kahoonas off their collection reps to PO all the good paying customers!