I used to work for Verizon Wireless. I then left them.
Now it's every month my bill was higher and higher. I called knowing that they would not do anything about considering all our meetings was about "NO CREDITS". So they couldnt explain the hikes every month and hung up.. Nice company, then they aquire alltel and fire 30,000 people.
Verizon sucks, more money and less cust care. So if you call Verizon wireless, they will gladly give you a one time credit of 20.00 dollars, if you ask for anymore then that your screwed.
they are heartless and it's ALWAYS your fault. I know I worked there