Verizon Wireless has been the worst company for the last year. I spent at least 2 hours per call trying to resolve all the problems. Each agent had a different story, many hung up, 80% were rude.
I was a customer for 5 years!!! In the short time I was with T-Mobile they provided me with wonderful assistance and credited my account for trouble.
Verizon now says they have no record of the credit.
They turned it over to a collection agency and refuse to help.
Buyer beware. The coverage they advertise is not worth the hours on the phone trying to resolve the problems.
Review about: Verizon Account.
Monetary Loss: $24.