Product: Verizon Unlimited Phone Plan Clear all filters (4 of 4 reviews match)
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1.9
Details
Per the recommendation of Verizon, I switched my plan from a 12 GB Monthly plan to their Start Unlimited plan. I checked my download rate with speedtest and had a .01 Mbps download rate. WHAT THE *** I talked to the Verizon store customer service people and their...
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Review
#1656855 Review #1656855 is a subjective opinion of poster.
Service
Verizon Unlimited Phone Plan
Reason of review
Bad quality

Verizon in Phoenix, Arizona - Bad, phone, bad phone service and horrible customer service

1.0
Details
Data transfer speeds reduced significantly, "no service", only 3G and one bar. Called to resolve issue, 7/9/19, disconnected eight (8) times. Called 7/10/19, customer service said issue resolved and cleared service ticket. 7/11/19, no service all morning, called abd disconnected five (5) times, was given supervisor 800 number, disconnected three (3) additional times and i gave up. 7/16/19, no service all morning, called customer service auto disconnected five (5) times, called 800 number and was disconnected three (3) additional times. 7/17/19, no service and called 800 number disconnected three (3) times during "transfer to tech support " and finally spoke with supervisor who said everything is ok. 7/24/19 unable to access web, called and disconnected again. 8/1/19 switched to T Mobile.
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Review
#1610275 Review #1610275 is a subjective opinion of poster.
Service
Verizon Unlimited Phone Plan
Reason of review
Poor customer service
1.0
Details
I have been Verizon customer for a long time, so long I still had a unlimited plan. Got a call a week and a half go telling me they are canceling my service in which I was paying a premium. I live in a extended range area but they knew that upfront and that is why I...
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1 comment
Anonymous
#1291938

Just going to let you know it was per line going over 200gb... and google fios charges 10$ per gigabyte you use.

You should have read the contract that you signed... they stated they could alter it based on consumer demands.

Review
#1008400 Review #1008400 is a subjective opinion of poster.
Service
Verizon Unlimited Phone Plan
Cons
  • Arrogance of company
Reason of review
Poor customer service
Loss
$600
Preferred solution
Let the company propose a solution

Verizon Unlimited Phone Plan Review

Supposedly Verizon was suppose to have this great unlimited data plan, 4 lines for $45 bucks right? Wrong, what your actually paying is $45 plus $110 for 4 lines,plus $31 for a new phone per line, plus $20 service fee per line, plus $11 bucks for insurance per line plus your state taxes which rounds out to about $415 bucks give or take a few pennies!! What a rip off!!
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Review
#1008353 Review #1008353 is a subjective opinion of poster.
Service
Verizon Unlimited Phone Plan
Reason of review
Pricing issue

Contact Verizon Customer Service

Mailing Address:
Verizon Wireless
P.O. Box 291089
Columbia, South Carolina 29229
United States
Phone:
(800) 922-0204
All Verizon Contacts