Walnutport, Pennsylvania
2 comments

How do these people get away with unauthorized billing to my phone?

I never ordered or used this service and I refuse to pay for it. Verizon should be responsible for this and they should pay, alowing a company to bill my phone without my consent should be against the law.

How many other people has this happened to and where will it stop?! I will not tolerate Verizon allowing this kind of things to happen of course Verizon knows nothing of this and say they will investigate until this matter is resolved. I refuse to pay any part of my phone bill. Bye-Bye Verizon.

Review about: Verizon Phone Service.

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Anonymous
#50629

First of all, charges coming from another company and being billed to your cellphone account is more than likely a premium text message.THIS IS NOT VERIZON'S FAULT!!!

Verizon as a company allows premium text messaging as does cingular/AT&T, T-Mobile, Sprint, Alltel, etc. The only companies that don't are the smaller local cell companies which only don't offer it due to the lack of network compatability. These charges appearing on your bill are no one's fault but your own, I know for a fact that Verizon requires you to reply to a text message from the company that you agree to recieve the premium content from the third party company. THIS IS YOUR FAULT!!!

There seems to be a lack of responsibility on your end of the transaction, you recieve the content and then say you never agreed to the charges. If you did not accept the charges by replying to the text message sent by the third party company, someone using your phone did. Period. If someone else accepted the charges on YOUR phone, even by your child or relative/friend, you allowed that to happen.

You allowed them to use your phone. IT DOES NOT MATTER WHICH ONE OF YOUR FRIENDS/FAMILY ACCEPTED THE CHARGES!!! YOU ALLOWED THEM TO USE THE PHONE OR YOU LEFT THE PHONE UNATTENDED.

Either way it is your fault, so act like an adult for once and own up to your responsibilities, you signed the contract, you not reading the contract is not Verizon's fault.:cry :cry :cry :cry

Anonymous
Zempoala, Veracruz-Llave, Mexico #24591

verizon is not responsible for your third party billing issue...the third party is responsible for it...if you do not agree to these charges you must contact that company to recieve the proper credit....consumers do not realize that often when they fill out entries to win prizes or fill out surveys, that they are agreeing to services...often in fine print somewhere on the entry or survey...verizon has issues, yes, like any other large corp., but do not blame them for something that is not their fault...read the fine print before you sign your name on something.

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