Product: Verizon Tv Service Clear all filters (63 of 63 reviews match)
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How come Verizon TV only gets pixellated or drops audio during actual shows and NOT during commercials?

Oxygen, SD144/HD644; WE, SD149/HD649; Disc, SD120/620; Hist, SD128/HD628; IFC, SD234/HD734; USA, SD50/HD550; AP, SD130/HD630. The preceding channels have all exhibited precisely the same symptoms ONLY during mainstream programming and NEVER during commercials. WHY????????
Product
Verizon Tv Service
#1068084
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your service is TERRIBLE anymore.you outsourced so i never understand your customer service reps, you offer a rewards program yet do not give the rewards, watching tv online is ALL commercials...the same commercial reset OVER and OVER again. not worth my money i will...
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1.4
Product
Verizon Tv Service
#1024447
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I had no choice in signing up for Verizon due to service area -- Ive had one terrible experience after another beginning with splotchy TV service to which I cannot get a service representative to fix the issue. On top of all of this: this is the 4th time I've tried to...
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1.0
Product
Verizon Tv Service
I didn't like
  • Customer service
  • Wait times
  • Poor service
#954431
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Many many year Verizon customer = 2 cells, landline, tv, internet = LOTS OF $ MONEY PER MONTH. I have to call every 3 months with a down service issue. The customer service WAIT is intolerable! The call cue line is obnoxious! The process to even identify yourself… they...
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3.7
Product
Verizon Tv Service
I liked
  • Have occasional customer service people who are awesome
I didn't like
  • Transfer of agents
  • Forgien accents
  • Ability to recognize my acct
#949533
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Verizon - Tv Service Review from Midlothian, Virginia
After experiencing what I just experienced with a Verizon consultant I feel I need to share my story. I was a consultant for Verizon landline for five years from 1998 until 2003. After serving as a consultant for five years I was promoted to management my area of...
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1.4
Product
Verizon Tv Service
#806044
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you took the H2 channel off and put some ridiculous VICELAND channel on..? do you ever think to ask the paying customers what they want before changing? now I've not only lost the channel I watch the most but I'm paying for ANOTHER channel I don't watch..! you told me...
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Anonymous
Anonymous

H2 changed into Viceland by content provider not verizon

2.2
Product
Verizon Tv Service
#801767
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My father-in-law age 89 ordered TV service from Verizon; they disconnected his phone line and we can't have them restore it for 3 days; spoke to a number of people (12 or 13), supervisors - nothing happens. The man has no service and no resolution on the horizon and...
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1.0
Product
Verizon Tv Service
I didn't like
  • Customer service
#793925
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I called Verizon Fios to upgrade from custom TV to preferred HD. What should have been a win for both parties ( I get more channels they get more of my money) turned out to be an hour of my time wasted. To explain better I will go back to the beginning. I went to a...
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1.0
Product
Verizon Tv Service
I didn't like
  • Bad customer service and being lied to and given false promises
#789643
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Had been a loyal customer of Verizon FIOS for 3 years until i had to renew my agreement. I was made an offer for a 50/50 internet, Custom TV and a Free Premium Channel of my choice for 12 months as long as i signed a 24 months agreement. I accepted the offer online...
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3.0
Product
Verizon Tv Service
I liked
  • Technician
  • Tech support team
I didn't like
  • False advertising
  • Customer service
  • Billing methods
#767837
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Verizon charged me for two years of cable TV service and premium channels that I never installed. After much arguing on the phone, they offered to refund the money, but, of course, the money never came. I cancelled my phone, and cancelled my internet effective January...
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1.0
Glenolden, Pennsylvania
Product
Verizon Tv Service
I didn't like
  • Dishonesty
  • Organized crime-style business practices
#766025
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