I ordered the triple play from Verizon, with the phone internet and TV you also get +55 HD channels stated on the web ad. After the installer left I found out we do not have a HD box old box that they have used for years.
My tv is 1080 dpi and what they suppy is like watching old time TV. Also I called the store to find out why I do not have the 55 HD channels I will be paying for and the sales rep tells me you have to get the box it's $12 monthly. I told him that is false advertisement and a bait no where did it say that on the info I received before I ordered it and the installer didn't say anything about it either. SO here the point it's a bait ad.
You also have 30 days to cancel the service and good for me I still have my old service on.
If nothing it done to resolve this their loss not mine. It's not the $12 that's the problem but the fact that they bait you the act like it's okay.
Product or Service Mentioned: Verizon Tv Service.