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Since Verizon has taken over Alltel I have contacted them numerous times to complain about additional charges. I was charged 2 months in a row for "data" even tho I BLOCKED data usage.

I called the next month to dispute a texting charge, which I had previously blocked. Last month I called to cancel one of my 3 phone lines and was told it couldn't be cancelled before Dec. 18th without a penalty. I asked to cancel it on that date and was told, "I'll make a note of it on your acct. but call back then to confirm it was cancelled."

I called back today, Dec. 20th, and was told the "billing cycle" began Dec. 16th and I would have to pay for the rest of the month because they can't cancel a line "on demand"!! Verizon has ripped me off repeatedly!!

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stardust74
East Aurora, New York, United States #227024

I was with Verizon for almost three years and they are very good at ripping people off, I finally left them when they tried to scam me out of one hundred dollars. :(

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