I am really pissed with verizon. I tried cancelling my home phone with them for 3 times.
they gave me the run around. putting me on hold for hours. I haven't had a real phone for more than 6 months yet they still charge me for the service. Then when i tried cancelling "the bundle" cause of all the extra charges they add.
they told me the bundle was $80, it ended up being twice as much $160. i was told i have to pay an early termination charge. on top of what my bill was. I had only had "the bundle for 1 month.
Why do we have to pay for bad service. it should be illegal for them to charge us. I also have cell phone service with them. they did the same thing i've had a line for two years that i do not use they still charge me for it after i've made several attemps to cancel it.
they have given me the run around. i am totally pissed off at them.
Product or Service Mentioned: Verizon Bundle.