I had Verizon phone, fios and email for many years, and then moved away to an area that Verizon did not serve. Before disconnecting the old Verizon account, I received an ad from Verizon that said for $19.95 I could keep my email account (domain name).
Verizon charged my credit card account, but then cutoff email service after 37 days.
Verizon customer service told me this continuing email service was subcontracted by a different company - Verizon customer service gave me a phone number for the subcontractor (Keepmyemail.com), which turned out to be a fax number. A scam?
Review about: Verizon Account.