Spent 90 minutes on the Verizon webpage to ask about a service problem, my wife found a telephone number and talk to a real person. Ten minute later she was told about a service problem in the area and they hope it would be fixed within 24 hours.
Requiring at least 100 words to make this complaint, would appear to discourage people to complain, so I guess this webpage is a joke.
I will spend my spend what little time left on sites that have an interest in providing this service. Spent too much time trying to deal with the Verizon webpage to spend any more time.
Product or Service Mentioned: Verizon Phone Service.