I got a phone with Verizon in Dec 2006.
Right away I was unable too use my phone in my house. I had ATT before and it worked fine,but,no signal through Verizon.I switched phones 3 times and still didn't work. Then,they said I couldn't turn off my phone because I had passed the cut off, BUT,I was assured it would be ok since I was having problems. Also the "deal" I signed up for,that the woman at the store gave me,well, they didn't set it up right and I got billed over $1000!!!!!
After 5 months of fighting the fixed the bill,BUT,since I wouldn't pay till bill was right,they put me in collections and the worlds worst collection agency,Allied Interstate got me, and harassed me 12-14 times a day for 6 months.Verizon wouldn't accept payment and I refused too pay Allied who were calling me a "F'ing deabdeat" on the phone.
Avoid Verizon.Their reception sucks,customer service agents lie and the use the worst collectors.