I have NEVER exprienced worse customer service than with Verizon. My home telephone service is out, and when I called I was put on endless hold as I was passed from one *** to another, each of whom was stupider than the last.

Was ultimately told that I would have to wait 10-15 days for anyone to even come out and look at the problem. "Customer service" reps were rude, uncaring, uneducated, helpless morons who completely wasted hours of my time before I gave up and decided to just cancel service.

Verizon, WAKE UP and realize that the people who PAY you for service should get it.

Company wrote 0 public responses to the review from Jun 13, 2008.
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Walpole, New Hampshire, United States #21972

Spoken like a true phone company employee.

customer_rep defend
Hughesville, Pennsylvania, United States #19223

The part you neglected to put on here is how your phone service was most likely out due to non-payment. So they probably had to port back over your number which does take about 10 days. You can't fix your own problem so why do you feel you can call someone else a ***?

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