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We were offered a free phone and tablet. We try to return on 14th day.

Phone doesn't get service where it is used and the tablet doesn't work. Too bad for us even though we were told 30 days. That's not how it works. Only 14 days.

So okay we're on the 14th day we got it on the 9th at about 8 pm and We bring it back on the 23rd at 7:30 pm. And we're told we are on the 15th day. I guess I count different.

Anyway so we're stuck with a two year contract on phones we can't use... NO CUSTOMER SERVICE

This reviewer shared experience about "i am able to vent!" and wants this business to read this review and look into the issue (if any). Im-lupe is overall satisfied with Verizon. Reviewer wants customer support to reach our to him or her for further discussion of this matter.

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