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if you are considering going with verizon, please try other companies, their customer service is terrible, they will promise anything to get your money, and it will take forever to get your phone, when you ask for a supervisor , you end up on hold forever, they have really gone downhill in the past few years and charge more for servivce then most other company's.i ordered a phone for my 86-year-old mother, sales person said i would have it at my door in 2 days. On the 15 i called to complane and get a refund, they told me the phone would be at my door the next day, today has come and gone. i spent hours waiting and hours on hold with verizon today, just lye after lye and will not refund my money,save yourself the problems and go with another company

Location: Lowell, Indiana

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