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Billing Practices
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Product or Service Quality
1 comment

Verizon accepted a payment on 2/17 and then suspended phone lines on 2/19 without notice. They are going to assess a $20 per line fee to reactivitate.

We have been their customers for 8 years and are tired of the "I only care about the mighty dollar attitude" that Verizon lives by. Where's the customer service?

Seriously, Verizon can't send a text stating that your line is scheduled to be interrupted? Verizon=Greed

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Feb 19, 2015.
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Verizon resolved this issue after many hours in the phone speaking to many reps. Unfortunate they still keep charging us random fees for no reason international calling for instance when we were in Greece....

Only problem there is that we were never in Greece!

Be good to you customers Verizon, then you will acquire new customers so won't have the need to rip us off. Simple business plan.

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