Returned a samsung s 6 Defective phone. Over a month ago......still have not sent replacement.
Using 3 yr old phone. At present i have been one the phone. For over 2 hrs. Waiting for the supervisor.
To pick up the line. Have not been disconnected. Just on hold. Horrible customer service for a loyal 20+ year customer.
That always pays on time
Customer service ....they should change the dept name to. No customer service
This person wrote the review because of poor customer service at Verizon. Reviewer claimed that he or she wants Verizon to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.