Product: Verizon Phone Service Clear all filters (0 of 222 reviews match)
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However, my Verizon phone had only one bar, then zero bars, depending where I would be standing. It's time to provide, what they advertise. This left my only recourse, was to keep driving past the pickup area, until she came through the exit doors. Wasted natural...
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Anonymous
Anonymous

How is this vzw’s fault

2.4
Product
Verizon Phone Service
I liked
  • Give us what we pay for
I didn't like
  • Poor service when needed the most
#1260714
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Verizon shutoff my dial tone in order to sell their fios package, called for a service to fix, told it would take a week!!! Received text next day that it was resovled, no. called again was told there was a problem in the area. Waited a week as they said, no fix,...
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Anonymous
Anonymous

Verizon did the samething here. Phone calls, letters and even visits from Fios sales people. They pushed it pushed it then when we got a new carrier it takes them almost 10 da...

Product
Verizon Phone Service
#1252553
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A Verizon worker had mistakenly disconnected several phone lines, a mile and a half away, and the life alert did not work without a working phone line. My family did not make a big issue over it, because I did not want the worker responsible to have to deal with it....
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2.4
Product
Verizon Phone Service
#1247727
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Verizon - One talk

One talk is terrible all the way around. Your company will lose business.
1.7
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Product
Verizon Phone Service
#1240530
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Verizon charges even after you die

My 95 yo mother moved to an Assisted Living Community after more than a decade of being a Verizon customer. We needed to cancel the cable, but keep the phone while the house was on the market. FACT: if you move or DIE, you still get hit with the fee. My entire family is switching.
3.1
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Verizon Phone Service
#1228982
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Verizon - One talk

They Shut down my business phone for one week and couldn’t figure out why. One mistake after another!!!
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
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Product
Verizon Phone Service
#1214597
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I have been without phone service now for two days and no other way to reach the outside world and have grandchildren living with me and if I need help from an accident I have not way to reach the help. I was sent an email telling me the line was fixed but never...
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Verizon Phone Service
#1204734
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The Verizon service agent that I spoke to in St. Louis told me that I can't return it - I had 14 days to complete the return transaction. So I should have stopped my life for 14 days, traveled around to see if it worked & then made a decision. Customers don't have...
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Product
Verizon Phone Service
I didn't like
  • Told one thing and going doing another
  • Faulty equipment
#1122391
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in April, and four months latter, Verizon charged over $3,000 for a bill of November of the same year. When it was only August. All out the regions, when all m y calls were few blocks from my home, also they have he nerve to take double payment from my bank account,...
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Product
Verizon Phone Service
I didn't like
  • Thefts with licenses
  • Awful customer care
#1099664
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Verizon - Terribly slow

Just found out that Verizon bought aol. Aol is so bad that I'm ready drop Verizon as a cell provider. Terrible service.
Product
Verizon Phone Service
#1082745
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