Product: Verizon Phone Service Clear all filters (214 of 214 reviews match)
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in April, and four months latter, Verizon charged over $3,000 for a bill of November of the same year. When it was only August. All out the regions, when all m y calls were few blocks from my home, also they have he nerve to take double payment from my bank account,...
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Verizon Phone Service
I didn't like
  • Awful customer care
  • Thefts with licenses
#1099664
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On July 10, 2017 the Verizon rep hung up on me when I tried to cancel a 2 year contract with them. This is after chatting with Verizon on the Internet where in my opinion the rep told me everything except what I needed to know. Then I was told to call Verizon where...
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1.3
Product
Verizon Phone Service
#1072571
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Tried to get signed up for verison service.Service strength did not work where I live. I returned all equipment and phones within 8 hours. It just didnt work for my situation. Want to charge me $468 dollars, told me that day NO CHARGES OR FEES WO ULD BE CHARGED. Waived...
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1.0
Product
Verizon Phone Service
#1069140
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Verizon - Terribly slow

#1082745
Just found out that Verizon bought aol. Aol is so bad that I'm ready drop Verizon as a cell provider. Terrible service.
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Verizon - Can't text

#1072974
Have had phone for years with no problem. Now i can't text some numbers or receive texts from some numbers. Employee at store said"yea there is some problem. They are working on fix" really it's been 10days and I am paying them 100%of the bill for 50% service
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Verizon - Phone Does Not Work in Brady, TX

#1055695
My boyfriend recently got a job with a big trucking company in Brady, Texas. Our service provider is Verizon. Our phones both worked for a few days, but suddenly they stopped working. The issue is not with the phones; it's with the service provider.
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Verizon Phone Service Review

#756564
1.0
Details
Is there anything customer service CAN help with? They cant tell me why im burning data with the data tab turned off, they cant answer detailed questions about bill, they cant help with email login etc. No email for weeks and not only didnt tbey help but they wasted 38 minutes and screwed up my phone worse than told me to go to a verizon store! Once again, what the *** does verizon do?
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Billing Practices
Exchange, Refund and Cancellation Policy
We signed on for the one talk app with Verizon wireless and ended up with our customers not being able to reach us. After 60 seconds of silence a recording comes on saying that all circuits are busy and to try again later. Before this problem we also could not get a...
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Anonymous
Anonymous

One Talk is HORRIBLE just wasted 2 weeks of my time trying to set up. Canceled it today and now my cell phone isn't working

1.0
Product
Verizon Phone Service
I didn't like
  • Have to move these parts
  • So if they can not reach us they will have to call someone else
  • We mover aircraft parts for the airlines
#1054689
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If you have any medical equipment that need phone or internet service do not have Verizon as your provider. I've been making appointments since Monday May 15 to get the phone jack repaired for my mothers heart defibrillator monitor that links to her cardiologist and...
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2.2
Product
Verizon Phone Service
#1048420
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HAD 4 LINES PLUS FISO.WANTED TO scale down. Had service for 6 years, Thought I would close down 2 lines because we do not use anymore. Sent in the request and they close them down. However when my bill arrived they charged me two termation fees of 288.88 each plus taxs...
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Verizon Phone Service
#1045825
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My father who is a little older wanted to get phone service in the senior living he was moving to and Verizon was suggested. When he moved to the new residence, there was no possibility of having verizon service there, Verizon said they would send a router ( I don't...
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1.0
Product
Verizon Phone Service
#896443
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I purchase a phone in a rual area with a 3 day test to see if my signal was strong enough, it was not. I returned phone and didn't get my $30.00 deposit back.Contacted Verizon several time and no balance was due, never got my refund. Then Verizon has made up another...
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rollo2016
rollo2016

I wouldn't worry about it. Let it go to "collections" and then forget about it. I doubt anyone will contact you by phone, but if so, just tell them you won't pay a spurious ch...

1.8
Product
Verizon Phone Service
I didn't like
  • False advertising re services and rebates
#818564
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I'm trying to understand Verizon's rule about wanting customers who are still under a contract to pay full price if they need a new phone before the contract "upgrade date". In other words, if you're in a contract with them, you can't get a phone before the contract...
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2.2
Product
Verizon Phone Service
I didn't like
  • Prices have always been lousy
  • Some of their stores have rude customer service employees
#815273
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There is no service provided by Verizon, the service is done by the consumer. How do you get so big without providing basic on-site service. Funny they came out and sold me this *** and now I am advised that my issues will have to be handled by phone and waste my...
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Product
Verizon Phone Service
#796979
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