Product or Service Quality

Customer Service Rep. Changed my Cell Phone account Plan 2 months in a row, increasing the bill each time- completely UNAUTHORIZED and UNKNOWINGLY to me!!

Vaness" said she would credit me-4weeks later, no credit and no change! They also gave me 3 wrong numbers for Financial Services . They are screwing around with MY money and not working with me to fix it!! They give me the run around and I'm sick!!!

Of it! MAD?? Yes, and I'm Very mad!!

Verizon, I'm canceling service!

I told you I'd give you one more month and you didn't fix it, so I'm gone!

"Valued Customer " is just your standard B.S. Line !!

Product or Service Mentioned: Verizon Phone Plan.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 28, 2015.
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