Customer Service Rep.Changed my Cell Phone account Plan 2 months in a row, increasing the bill each time- completely UNAUTHORIZED and UNKNOWINGLY to me!!
Vaness" said she would credit me-4weeks later, no credit and no change! They also gave me 3 wrong numbers for Financial Services . They are screwing around with MY money and not working with me to fix it!! They give me the run around and I'm sick!!!
Of it! MAD?? Yes, and I'm Very mad!!
Verizon, I'm canceling service!
I told you I'd give you one more month and you didn't fix it, so I'm gone!
"Valued Customer " is just your standard B.S.Line !!
This person wrote the review because of poor customer service at Verizon. Reviewer claimed that he or she wants Verizon to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.