Product: Verizon Phone Plan Clear all filters (79 of 79 reviews match)
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My husband switched to the Unlimited Data plan when buying our son a new phone. He was not told up front that this was actually NOT unlimited data - that we would be LIMITED after using so many GB on our hotspots and phones. We live in a rural area where other major...
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2.5
Product
Verizon Phone Plan
#1113718
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After going to the new unlimited plan, we decided to purchase a smart TV so we could take advantage of streaming that we couldn't do before because of data limits. Now, after about four days on a new cycle, we are pasted 10 GBs and Verizon slowed our speed to what was...
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Anonymous
Anonymous

Same here after data cap, dial up speed. Which they said would be 3g. I guess in the Era of no regulation customers don't mean squat. They can get more...6 to 8 calls to resol...

h.kitchener
h.kitchener

Apparently, your idea of "unlimited" is not the same as Verizon's. Like the public school system in most areas, "you are supposed to know" what they mean by unlimited or simil...

3.2
Product
Verizon Phone Plan
#1045750
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In Jan 2017 went into local Verizon and inquired about iPhone 7 . Agent told me for $200 I would get phone n free case for a 2 year plan with 2,gig data for $80 per month. I agreed and thought hi compared to straight talk at half price per mo but was getting iPhone 7...
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1.4
Product
Verizon Phone Plan
I didn't like
  • Being lied to
#1025647
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Verizon - Days usage

#1100661
My data is Bing sped up so it looks like I'm using more than I really am!! How can I use any of my data while my phone is off for 12 hours and when I turn it back on it says I used 2 more gigs?? So what's up am I the only one this seems to be happening too??
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Verizon - Home fusi on wi fi

#1045977
1.7
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The great unlimited plan. They said after you used up your data they would switch you down to 3G. After data was used I'm less than 72 kilobytes. I called and talked to the highest people I couldn't at Verizon. I'm not paying for dial-up. A definite breach of verbal contract.
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Verizon Phone Plan Review

#1018309
I am a service connected disabled veteran try to make ends meet off of my monthly disability checks. I paid 160.00 on march 1. It is now March 8. This morning i received a text message and voice mail that unless i pay 160.00 more within 24 hours my service would be suspended. Wow!! As soon as i can pay this phone off i am telling this scam of a "phone carrier" where they stick there service!!!
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Verizon Phone Plan Review

#944348
verizons new *** plan Yeah give you 16 gigs for $25 more I never went over that 10gb plan. now we have 16 and get right up to it. new plan uses data quicker. i am 10 days in and have used 6 gb already.we use wifi all the time so thats not the issue. so basically got me for 25 more dollars a month and gained nothing.
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After contacting Verizon customer service every month for the last 7 months. I am still getting a bill for av. $200/mo. I have changed my plan with them so it will not be over $100 a month.. I made sure the rep guaranteed me it wouldn't (I never added any services or...
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1.0
Product
Verizon Phone Plan
I didn't like
  • Customer service
#1004194
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Verizon, you make me sick! I dont want an upgrade, i dont want you to tell me that all the things i do on wifi run up data on my phone. My phobe shouldnt use any data when i have the mobile data turned off. I pay you to make phone calls from my cell phone. I pay my...
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2.7
Product
Verizon Phone Plan
#934736
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The next day, I called Verizon to find out what happened to my phone. A customer service representative told me that Verizon had renegotiated its contract for extended service on Canadian cell phone towers and that my phone (an old LG flip phone) was no longer on the...
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Verizon Phone Plan
#856291
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I have the edge plan with 2 devices that are being paid off. I was part of a family plan and decided to leave due to personal reasons after 14 months and 10 months left to pay off the devices. When i signed up for the edge plan i got a $25 sp device credit for each...
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3.2
Product
Verizon Phone Plan
#803255
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I have had a verizon phone since Sept.2014 and never had a problem until I changed my plan thinking I was getting more data for the same price that I was paying. I had talk, text, and 2gb data for 60.00 and in their new plans they have now have talk, text, and 6gb for...
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Anonymous
Anonymous

I think Ill do prepaid from now on!

Anonymous
Anonymous

They will lie at every turn. I have never been treated so badly treated as though all the hidden fees were correct. You can never talk to anyone in charge. I was told the ...

1.0
Verizon Vassar, Michigan
Product
Verizon Phone Plan
I liked
  • You are a bunch of overcharging crooks
I didn't like
  • Unwilling to compensate
#789709
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My husband bought me a new phone for Christmas. He paid cash for the phone and went with verizon for a month or so he thought. When we got the bills it was $95.00 for 1 gb of data. I went to buy a straight talk card and called to get it changed. Well I found out...
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Verizon Phone Plan
#786287
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I have had a family plan with Verizon for years this plan has unlimited data on my phone. I have been told for years if I "Quote" upgrade my phone my unlimited will be gone. I have protected my unlimited because I know Verizon does to have that option any longer. I...
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Anonymous
Anonymous

They waned people of the increase via a bill notification that they where increasing the cost. You also agreed to the price increase when you used the data.

Anonymous
RNott

You are not the only one with has called in about it. Verizon is being both dishonest and greedy. Our monthly cellphone bill runs $260.00 - $300.00+ and now this. It is not ...

Product
Verizon Phone Plan
#777960
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