Verizon changed their mobile hotspot plans in response to competition. The same coverage we signed up for is now $10/month cheaper with far smaller overage charges. We were initially told that this was because our MIFI card was not compatible with the new services. This turned out to be a false statement.
We were essentially paying $10-$60 more for the same service that new customers were getting. Verizon does not seem to understand that they are punishing current customers for being loyal. If you are a current broadband customer demand to be switched to the new service. Or, like us pay the penalty (which is less than the overcharges) and drop Verizon wireless broadband service.
7000 Central Ave SW
Albuquerque, NM 87121