Hmm...Let's see, well first off, the customer service is the crappiest I've ever known to man. I called from someone's cellphone to order a home phone and internet bundle about a week before March 1, 2010.
They told me that I'd have an e-mail as soon as I got off the phone, which never came, and I would have my phone by the fifth of March. Little did I know, that they would call back the cell I had used to leave a message to DELAY my order an entire TEN days, while also saying they WOULD SEND SOMEONE to assist me in placing a phone jack up and hooking up the internet. Now, beings as I was trying to be patient and kind, they went ahead and sent my internet box a WEEK earlier than the fifteenth. Well, I now have my internet box, but still, NO WAY TO HOOK UP TO IT!
They said they'd place a jack...WHERE'S MY JACK?! Not in my wall that's for sure. They had the nerve to tell me that I never said I wanted a jack placement. Now, this was my first time trying to get a phone and internet connection in my name, so I figured, "Alright.
So, they don't put in phone jacks." But then my mother, father, boyfriend, cousin, aunt, and everyone else I know mentions to me that they are SUPPOSED to put in ONE FREE PHONE JACK WITH EVERY SERVICE! Cheating me out already?! LOUSY GOOD FOR NOTHINGS! They should be took off the market, off the internet, and everything else!
Oh, and I still don't have an internet or phone connection. Just a *** internet box that has no point in being here, because I don't have a phone line hook up...Imagine that.
Product or Service Mentioned: Verizon Phone Service.