Product: Verizon Movies On Demand Tv Service Clear all filters (11 of 11 reviews match)
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1 comment
i HAD PREVIOUSLY CONTACT VERIZON TO TELL THEM THERE IS NO REASEON FOR ME TO PURCHASE MOVIES WITH THE AMOUNT OF MONEY i AM PAYING THE THREE SERVICES. i HAVE FIVE SET TOP BOXES IN MY HOME. I was told I had to go to each one of them to put in a code. I am handicapped and...
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offconsumerpissed
#1274076

OK. So, you made it clear that welfare dollars are paying your $300 cable bill. But what is your complaint exactly? You called the "exclamation" department and said you wanted...

Author
Service
Verizon Movies On Demand Tv Service
Reason of review
Poor customer service
Preferred solution
better service.
Review #994732 is a subjective opinion of poster.
5 comments
The new on demand menu useless, many more clicks to find content and now way to filter for free content only.It used to take 30 seconds to find free available content for a series on a channel, just searched and it took over 30 button presses and 2 minutes just to see...
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Anonymous
#1325885

the new Fios "On Demand" menu is HORRIBLE AND PAINFULLY LONG!

Author
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Review #977528 is a subjective opinion of poster.
6 comments
Verizon Fios once again pushed upgrades that are horrendous. They changed the OnDemand menu to have picture tiles and not a list of show titles. More than half of the pictures are unreadable and some have no show title at all. You are forced to scroll to each picture...
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Anonymous
#1311635

With all the complaints about new menu is anybody paying attention or will they ignore complaints as usual

Author
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Preferred solution
Want the on demand menu fixed so that it is usable
Review #973617 is a subjective opinion of poster.
1 comment
1.1
Details
Frontier Communications - Verizon Movies On Demand Tv Service Review
I purchased on demand videos from verizon and frontier and they refused to reimburse me after i was trying to renegotiate for service extention with frontier.... I asked for full refund. I had purchased about 10-12 movies over the last 3years. I have proof of purchases...
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Anonymous
#1239804

So, is it Frontier or Verizon? Is it 10 or 12 movies? Your complaint seems somewhat ridiculous.

Author
Service
Verizon Movies On Demand Tv Service
Cons
  • How they handled my account frustratung
Reason of review
Problems with payment
Review #952950 is a subjective opinion of poster.
0 comments

Verizon Movies On Demand Tv Service Review

1.0
Details
I jave been transfered 5x and have been on the phone gor over 2 hours. Im paying for service and the channels do not work. I do not have access to on demand free & premium channels, although it is part of my package. Im currently on hold with a worker who refused to give me her worker id or first name after I stated I want to file an executive level complaint.
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Author
Location
Bronx, New York
Service
Verizon Movies On Demand Tv Service
Reason of review
Damaged or defective
Review #856066 is a subjective opinion of poster.
0 comments

Verizon Movies On Demand Tv Service Review

3.3
Details
On May 1st my on demand stop working.followed on screen instructions to reboot box,which caused my guide to stop working. Called Verizon,on phone over 1 hour with agent who kept rebooting system. Said i need new router and they would send it. Now May 18,never received router, can't get ahold of a live person at verizon.
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Author
Location
New York, New York
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Review #850433 is a subjective opinion of poster.
0 comments

Verizon Movies On Demand Tv Service Review

Verizon Fios on demand sucks. When i wanted to watch a movie, they put a vision impaired version first so an unobservant person would rent it instead so they could make them pay twice to get the correct version. Also, during Passover, the movie Ten Commandments could not be rented but could be bought so i would have to pay more money. I am very upset and now am going to switch back to Optimum.
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Author
Location
Staten Island, New York
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Review #835261 is a subjective opinion of poster.
0 comments

Verizon Movies On-demand Tv Service Review from Bradenton, Florida

1.0
Details
I am still having major issues with the Verizon frontier switchover I can't get a hold of anybody it's been weeks no one calls me back. Hours upon hours on hold only to be hung up on finally got a hold of someone from frontier they said they have no record of me being a customer put me on hold again for our transferred me to Verizon and they promptly hung up on me I have no on-demand haven't had it for weeks the Wi-Fi is spotty at best which is making my cell phone usage spotty I will not pay my bill call me call me for the money and you're going to get a earful and then you gonna come up and pick up your stuff I have had enough of this abuse IOU nothing
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Author
Location
Bradenton, Florida
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Review #830082 is a subjective opinion of poster.
0 comments

Verizon Movies On-demand Tv Service Review from Wyncote, Pennsylvania

2.6
Details
What I hate about Verizon Fios: 1. Expensive and keeps climbing 2. On demand service lags on popular shows, or just doesn't exist 3. You can't fast forward in on demand shows, which is fair, but if I have to stop watching an episode for some reason, resume play starts the show all over. I can be 5 minutes from the end, and the doorbell rings. When I come back I have to watch it all over again, or just skip it. Usually, I just skip it. 4. Occasionally on demand show listed is not the one that plays... In particular with series finales 5. Complicated to redeem myrewards points, and you can only talk to customer service about it m-Fri while I'm at work. 6. Huge Windows when waiting for technicians to show up. Switching back to Comcast or Directtv.
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Author
Location
Wyncote, Pennsylvania
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Review #826646 is a subjective opinion of poster.
0 comments

Verizon Movies On-demand Tv Service Review from Arlington, Virginia

2.8
Details
Verizon fios is the modern mafia ,and i am only talking about about the tv app .So ondemand you only can watch what they want to watch ,even if you prescription to a specific channel and it's not availble online then you can't watch your favorite show.You can definitely watch it if you pay for it!!It is a trick i guess for them to make more money if you dont take your time browsing the app.If you found your favorite show and want fast-forward to where you left it ,you have to be very freaking patient because with with the 3 minites minimum commercial every time you click forward!!Chapeau verizion like the French people say,you sure know how to make money!!If Jhon gotti was still alive and out of prison he will sure makes you a partner!!With comcast on the other hand is freendom ,if you are prescribed to the channel then you can watch werever you want !More like what president Obama has been doing for the past eight years!!I bet you the owner is Republican..
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Author
Location
Arlington, Virginia
Service
Verizon Movies On Demand Tv Service
Reason of review
Bad quality
Review #826417 is a subjective opinion of poster.