Product: Verizon Mobile Phone Service Rating: 1 Star Clear all filters (13 of 38 reviews match)
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Verizon in Marshall, Wisconsin - No service.

1.0
Details
I live in the midwest. Where pretty much the only game in town is U.S. Cellular. Verizon only works in citys, but they claim to have the best coverage. Why can't they provide great coverage everywhere else because i know for a fact it does not work in rural areas. Plus there phone's and plans are way overpriced. I have 3 Samsung devices with unlimited data through US Cellular and its 150 dollars cheaper than Verizon. They wanted me to down grade to the worthless new LG phone that is not user friendly and complicated. It's time for Verizon to put up or shut up. If i ever got injured out and about on the farm and had Verizon for a phone company there is a great chance I'm not going to make it.
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Review
#1607223 Review #1607223 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Cons
  • False advertising
Reason of review
Bad quality
Tags
  • HUGE SCAM
  • Internet Verizon
1.0
Details
When I called Verizon to complain Verizon said to return the device to the store where I bought it to see if they store would give me credit. The store is closed, or possibly moved. Verizon said they had no place to return the device by mail. Verizon said "well you...
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1 comment
Donald L
#1590050

what do you mean?

Review
#1391347 Review #1391347 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Pricing issue
Loss
$215
Preferred solution
Full refund

Verizon - Phone rip off

1.0
Details
Purchased a phone. Was told mobile hot spot was free. Got my bill, was charged for a second line, jetpack access fee and extended warranty NONE of which i authorized. Very dishonest
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Review
#1330556 Review #1330556 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Problems with payment
1.3
Details
"Unlimited" means something completely different to Verizon than it's common usage. It is merely a marketing catch phrase. The use of the word Unlimited, in Verizon's lexicon is nothing but a big fat lie. You will be limited. Your allotment will be exhausted in a...
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Review
#1266253 Review #1266253 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Not as described/ advertised

Verizon - They are thieves

1.2
Details
Was in hospital for 3, months no computer. They double charge me for all three months. When I got home and called was told they would correct it. Two days later they emptied my account and close it. I can't reach customer service because, no active account. I really think the FCC should close them down. Criminals " even Verizon " should not get away with this. Sadly Walmart claims they only sell the phone and service, so they will not even refund the cost of the basic phone and service. I know two wrongs don't make a right, but if the nearest Verizon store gets hit by mother nature again I will stand and salute her.
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Review
#1118383 Review #1118383 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Cons
  • Steal your money
Reason of review
Poor customer service
Loss
$200
Preferred solution
FCC should shut the company down, jail ceo
Tags
  • Ripoff
  • Thieves

Verizon lied

1.0
Details
I switched my cell phone service to another provider (Walmart family plan rocks!). When I contacted Verizon they said if I keep my tablet service with them it will only cost me $20 or so per month....I just received $174 bill from Verizon for my tablet service with them. I called them and the very rude Verizon rep kept repeating to me 'to read my contract' over and over again. It turns out that the unlimited plan I had for my cell phone still was in force since I kept the tablet service with them. They are total liars on telling me if I kept the tablet service that it would only cost about $20 per month. Advice for others: cancel all services with Verizon when you transfer your cell service to another provider.....
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Review
#1076236 Review #1076236 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Pricing issue
1.4
Details
Nothing works very well.Often texts come out of order and/ or days late, or not at all. Very weak signal. Answer phone and it disconnects. Emails slow. Emails delayed. New Emails coming after listed old emails, sometimes days later. Hard to hear audio on phone. Apps...
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Review
#1049013 Review #1049013 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Bad quality

Verizon - Very Very pissed

1.0
Details
Hi I been verizon customer for years. The customer service with this company. They try to *** over with i phone by saying its out of warranty. I have anything but problems with this phone by shut it self and upate it self. Wouldn"t turn on for hours. Now with the billing wouldn't work with you. I have same banking account for years and now its not go enough something with routing number, Am done with ***. I called them with routing number and account not good enough. Now they want my bank to fax them proff that this my account. Am done with them
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Review
#1034983 Review #1034983 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Poor customer service
1.0
Details
changed mobile carrier due to being cheaper with same plans. asked for return labels 3 diff times. Started in august and fi nally received in oct. put on original boxes and mailed back thru post office. 0 balance on bill. received bill in dec for oer 300.00, callled...
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2 comments
Kalik
#1269353

How do you get a class action suit against verizon? They are ***.

Ripping people off. Any help would be appreciated. Worse customer service. Dont like to be lied to or cheated out of money.

Trying to charge me $2,500 for phone not returned. One time i call no phones received. Other times oh yea we received your phones but you sent the wrong phones? Kind of hard to do when i only owed 2 phones from verizon.

They were in original boxes. But ask to send me proof of what they received, either they hang up or say we dont have to do that.

i have to get a lawyer to request the proof? What a joke!!!!

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Review
#988392 Review #988392 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Not as described/ advertised

Contact Verizon Customer Service

Website:
www.verizon.com
Mailing Address:
P.O. Box 291089
Columbia, South Carolina 29229
United States
Phone:
(800) 922-0204
All Verizon Contacts

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Verizon reviews
1.0
Details
they have been over charging me on my other account ,every time I talked to them my bill went up, that.s why I switched. they should be investigated by the feds just like Wells Fargo , Take them to court, they all have Verizon to. yes I paid that's the way our system...
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1 comment
Machele
#1257099

"Bissness?" Did you flunk 4th grade English?

Review
#975119 Review #975119 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Poor customer service
Loss
$600
Preferred solution
Let the company propose a solution