Seller: Verizon Product: Verizon Mobile Phone Service Clear all filters (0 of 38 reviews match)
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Verizon in Marshall, Wisconsin - No service.

1.0
Details
I live in the midwest. Where pretty much the only game in town is U.S. Cellular. Verizon only works in citys, but they claim to have the best coverage. Why can't they provide great coverage everywhere else because i know for a fact it does not work in rural areas. Plus there phone's and plans are way overpriced. I have 3 Samsung devices with unlimited data through US Cellular and its 150 dollars cheaper than Verizon. They wanted me to down grade to the worthless new LG phone that is not user friendly and complicated. It's time for Verizon to put up or shut up. If i ever got injured out and about on the farm and had Verizon for a phone company there is a great chance I'm not going to make it.
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Review
#1607223 Review #1607223 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Cons
  • False advertising
Reason of review
Bad quality
Tags
  • HUGE SCAM
  • Internet Verizon

Disapointed with verizon wireless

Bought a new phone and 2 year contract because i wanted hot spot on 6-4-19 as soon as i got home the hot spot wouldnt turn on and says -mobile number not found- after hearing several stories they said it would be fixed by the 9th..well here it is 10 oClock at night on the 8th and still no hot spot. Im so dissatisfied with this company. Im planning on taking phone back and canceling my plan...so agravated
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Review
#1554383 Review #1554383 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service

Verizon - Internet slow down

Net nutrality is gone from verizon services. Verizon has slowed down my internet service to the point of no service. I cannot access any website because the site crashes everytime. I am canceling my service. Verizon sucks putrid ***
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Review
#1522118 Review #1522118 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service

Verizon in Lima, Ohio - Lose of signal an 4g service

Loss of signal an 4g service over the last 4 months starting dec 2018. Contacted Verizon wireless with this issue. After 4 month ordeal still no resolution to this problem only to be told that I am now on the outskirts of their cell tower service. 3 towers located within a 6 mile radius and still no service. Only deceit and misdirection in this matter. 12 year's plus at this location no problems till now.
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Review
#1509260 Review #1509260 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
I was told that my dad's 3g phone could not be put back on because Verizon no long supported 3g. I repeatedly said, "this was your associates fault, she removed his phone for no reason!" So the next associate I spoke to said he "fixed it". My dads phone is now working.
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Review
#1479517 Review #1479517 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Poor customer service

Verizon in Virginia Beach, Virginia - Slow Internet Connection

Jan 10 2019 We were in NC for a funeral tried to use GPS to get to the airport it wouldn't load, I thought it was the area but we were in Raleigh so there are towers so we kept going in circles because it didn't load this is not good when you are not familiar with a town and don't know who to ask without something bad happening to you because you are from out of town. Today 24 Jan 19 can't open emails keep getting a timeout error stating check your internet connection, it's a cell phone. This is ridiculous and if you call them they charge you $7 to speak to a human representative. So customer service isn't free unless it's with automated system? Horrible noncustomer friendly company the last 3-4 months.
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Review
#1455924 Review #1455924 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Poor customer service
Verizon stated on December 31st from two different store that the $20 is being used for late charges because I will not put another credit card. They demanded $20 more dollars even though $30 was already paid. I am disabled and without phone service I cannot even call...
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Review
#1431428 Review #1431428 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Problems with payment

Verizon in Helena, Montana - Complaint

This company is the worse company to deal with, The service has gotten worse over the years (and again I say years) which I have been a customer. I talked with a CEO of the company and was basically told because I was rural I didn't matter to them and could expect no better service from them in the future, so I switched companies
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Review
#1415180 Review #1415180 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Bad quality
1.0
Details
When I called Verizon to complain Verizon said to return the device to the store where I bought it to see if they store would give me credit. The store is closed, or possibly moved. Verizon said they had no place to return the device by mail. Verizon said "well you...
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1 comment
Donald L
#1590050

what do you mean?

Review
#1391347 Review #1391347 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Reason of review
Pricing issue
Loss
$215
Preferred solution
Full refund

Contact Verizon Customer Service

Website:
www.verizon.com
Mailing Address:
P.O. Box 291089
Columbia, South Carolina 29229
United States
Phone:
(800) 922-0204
All Verizon Contacts

Verizon Reviews

  1. 385 reviews
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  4. 20 reviews
  5. 9 reviews
Verizon reviews
1.7
Details
DUMP VERIZON!! I have had service for over two years and previously for over 5 years and never missed a bill. Last month when I went to pay my cellphone bill there was a payment of $150 on my account made by an unknown source. So I was not able to pay my bill as there...
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Review
#1388914 Review #1388914 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Cons
  • Being berated by customer service reps
  • Lack of communication
  • Poor service when needed the most
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Extremely Poor Customer Services