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Purchased April 2012 with new Dell laptop. Each and every time I use this to go on-line, the connection is dropped.

That's not an exaggeration, EVERY SINGLE TIME. I've talked to their tech people, nice guy, but it's still a piece of *** AND I'm paying $50 a month for something that fails every time I use it?!?! What a joke.

Right now it would cost about $100 to get out of the contract, gee, what a money making scheme for Verizon! Why should I have to pay anything to get out of a contract for a product that fails every single time its used??

Monetary Loss: $750.

  • mobile wireless
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If you have a defective device they will send you a replacement free of charge within a year.

Or you could just continue to be upset and complain online...

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