3.0
Details
Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
0 comments

They promised me refund on my phone Samsung S5, never got it. They promised me cell phone bill $75 a month.

They are charging me $80. I have scheduled auto pay multiple times, they are not applying it and every month trying to charge me late fee. I have spoken with customer service about it multiple times nobody cares. The chat window, they do not respond.

They claim they can not send me an e mail with confirmation.

They can not send e mail because they do not want to be held accountable. Next thing I am doing is a court.

Product or Service Mentioned: Verizon Phone Service.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Lack of accountability, Not caring, Poor website, Lack of professionalisim, Lack of e mail sending option.

Company wrote 0 public responses to the review from Feb 20, 2015.
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