Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

They promised me refund on my phone Samsung S5, never got it. They promised me cell phone bill $75 a month.

They are charging me $80. I have scheduled auto pay multiple times, they are not applying it and every month trying to charge me late fee. I have spoken with customer service about it multiple times nobody cares. The chat window, they do not respond.

They claim they can not send me an e mail with confirmation.

They can not send e mail because they do not want to be held accountable. Next thing I am doing is a court.

Product or Service Mentioned: Verizon Phone Service.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Lack of accountability, Not caring, Poor website, Lack of professionalisim, Lack of e mail sending option.

Company wrote 0 public responses to the review from Feb 20, 2015.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like