I was a happy Alltel customer then they took me down the river and sold me to Verizon! Verizon absolutely lies about everything, the worst service I've ever had, the crappy phone they refuse to repair hardly ever works.
They told me I have unlimited text but every month the charge me extra to text, go in their store and complain and get nothing but more lies.
I told them my phone turns itself off so they sent some flash thing to my phone to fix it and erased all my stored numbers. They refuse to honor the agreement they made with me over charge and Lie!