I was on a month to month service contract and when I told Verizon I could no longer pay the 155.00a month service they set me up with a
new contract at a price of 81.99. When I got my first bill it was thirty
dollars more than that. I decided to cancel my service and get comcast within the 30 days allowed to me to cancel. I spent hours on
the phone with verizon trying to cancel my service with them. They
just kept sending me emails saying that they wanted to discuss what
new items they wanted to give me which I ignored. Exactly one month
later I had comcast install their service. Despite that verizon kept on
billing me. They billed me for 6 months until my bill was 1008.00. I was so enraged I contacted the Attorney General of Pa. and the response I got was that Verizon never received notification and they
still wanted 1008. from me. I will never pay them one cent.
This company thinks they can bully anyone and that I will tremble in my shoes at the thought of their omnipotence. They charged me
287 for their equipment which I said I would return as soon as they
removed their charges from my bill. As far as I'm concerned someone needs to tell about the lies that Verizon tells. This is why
they spend billions on their advertisements- because it's all lies.
When you call them , they sound like used car salesmen and each
time you call another agent tells you a different amount for their
service. Don't trust Verizon period.
Product or Service Mentioned: Verizon Phone Service.
Reason of review: Problems with payment.