Missed a call with test result for my son from Children's Hospital. Having trouble accessing my voicemail and have been on hold for 37 minutes with Verizon.
The hold times for them is out of control and hate that I have to take time away from my children and am at their mercy to get access to my messages. It is extremely frustrating that I cannot find anywhere on their website to help me access my messages.
I am at wits end at this point with being on hold. If I hang up, I'll need to go through this again tomorrow.
Product or Service Mentioned: Verizon Website.