Once again, Verizon has demonstrated its lack of respect for its customers. Verizon has been barraging the airwaves with daily television advertisements about the Thunderbolt phone.
However, the phone is not available. An aggressive advertising campaign for a phone that is not available effectively makes that product nonexistent.
In order to prevent losing market share to AT&T and its available 4G phones, Verizon has been expending massive advertising funds on a constructively nonexistent phone. Perhaps it is time for the board of directors to replace the ineffective senior managers who cannot seem to manage timely introduction of competitive devices into the market.