Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Customer service sucks, tech support sucks internet advertised speeds are a sham. I've been billed for 75/75 internet service and can't even get 20 megabits down or up.

They waste my time, over 4 hrs on the phone and 2 hrs with a so called tech at my house and still nothing.

When I tell them I want to be credited for service I'm not receiving they just past the buck from 1 department to another. They used to be a good company but they got greedy and have become nothing but a bunch of big corporate thieves.

Reason of review: Bad quality.

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