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Customer service
Exchange, Refund and Cancellation Policy
1 comment

Signed up. After a 9 hr unsuccessful install, I was abandoned.

They left all the non functioning boxes and equipment. Never responded to numerous calls. It is now day four. I was promised a tech to remove it all.

Still nothing. No service. No Calls. So I canceled everything before any service and they want to BILL me.

Outrageous. Guess I have to go to Atty. General office and public utility route.

Hate this but no other option from a mute Verizon . Will keep u informed.

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Philadelphia, Pennsylvania, United States #940402

Update. Again promised service.

Day 9. VeriOn has yet to come out after a further call.

Told within 48 hrs. Stilled failed to show.

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