Product: Verizon Internet Service Clear all filters (235 of 235 reviews match)
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So I contacted the Better Business Bureau and ended up doing an investigation just to find the legal department's address. They also need this information to issue and mail out the summons for the trial in LEH Township for Verizon accounts# 755-403-334-0001-33. I'm...
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1.0
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Verizon Internet Service
#1144797
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could not delete my unwanted emails it always happens when I check my email like today every time I go on line this happen thought this was suppose to be faster why am I paying for this just fedup with this service Verizon needs to shut down and go away totally useless...
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1.0
Product
Verizon Internet Service
I liked
  • Speed
I didn't like
  • Awful customer care
#1113467
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Verizon - Not given prepaid service I paid for
Verizon - Not given prepaid service I paid for
On June 1, 2017, I tried to purchase internet access from my Verizon Jetpack device but did not receive what I had originally paid for. I spoke with customer service several times both that day and the following day. I explained the situation to the "service"...
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1.0
Product
Verizon Internet Service
#1079371
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Verizon Internet Service Review

#1036649
3.1
Details
I have wi fi phone service, and it's not working!!! It usually works, and it's just being 'failed delivery'. Why do they falsely claim to have the service and not be dependable? I really needed to send messages about my car being stuck and couldn't deliver messages!
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Verizon Internet Service Review

#945398
1.0
Details
HORRIBLE INTERNET SERVICE The slowest, most unreliable internet provider in the history of.. ever. It slows to a crawl for no known reason.. all the time. Waste of money, unless you want to pay someone to frustrate you. Don't bother calling tech support, because they will pretend to test the line and tell you there is no problem. AVOID AVOID AVOID
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Verizon Internet Service Review

#807156
After 2 weeks of attempting to have a tech install our internet and phone and having 3 different no shows from the technician i cancelled my service. They were quick to take the 250$ deposit out of my account, but not so quick to follow thru with my service. The worst experience i have ever had. I will tell everyone who will listen about this.
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Verizon Internet Service Review

#675980
2.0
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Every company will have service issues. So why is fios customer service agents so defensive and shady? Its better to have one happy customer than 50 poorly served. Lets be truthful about where and when the scope of service will consistantly be provided. The network strength on internet services should not be a *** shoot .
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I had already had the unit unplugged for the past 3 months because I could never understand how they calculated data (even when it was unplugged, I still managed to show data usage). If you sign up for Verizon's internet service, make sure your contract end date does...
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Verizon Internet Service
#1076901
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Verizon is a peace of *** I'm over here trying to play 2k and the *** connection goes out as soon as the game was about to end it takes forever just to load up a simple app or browser on my phone. Verizon got me *** up with this ***, why the *** you have us paying all...
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Verizon Internet Service
#1062775
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I have been a long time Verizon customer in the US and have watched and experienced it becoming worse and worse not only with customer service but quality internet speed. Tv programming is so expensive and so many charges that your head swims not to mention how a lack...
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1.9
Product
Verizon Internet Service
I didn't like
  • Verizon at all
  • Calling customer service awful
#1025211
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This was the worst Sevice provider EVER!We only had our internet for a week and 4 days do to it constantly disconnecting. They kept us home from work to constantly change the dates to get our services reconnected. We also rerouted from over seas to back to United...
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1.2
Product
Verizon Internet Service
I didn't like
  • Verizon at all
#996555
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I responded to an advertisement from Verizon for faster internet speeds. I was interested in increasing to the 100 Mbps service up from 50 Mbps. The lady I spoke with said the only way they could do that was if they sent a technician out to change some wiring and ...
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Bryn Athyn, Pennsylvania
Product
Verizon Internet Service
#947029
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I called and tried to go back to my original plan because, after analyzing the data, discovered that when I was connected thru Wi-Fi, Verizon was charging me for data use. They said I could not as my original plan was no longer available even though only 2 weeks had...
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1.5
Product
Verizon Internet Service
I didn't like
  • Deceitful practice
#922242
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Verizon DSL 3mbps Guaranteed 1.5 (Lower than 56kpbs During Peak Hours
I'm paying for 3mbps speed DSL from Verizon In Allegany,NY. I'm supposed to be getting 3mbps and in there fine print it says guaranteed at least 1.5mbps speed at all times. Every night between 5pm-12am my dsl speed fluctuates between 33kbps and 500kbps. I only have my...
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1.5
Allegany, New York
Product
Verizon Internet Service
#902702
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