I have no dial tone on landline home phone -- just some buzz. This happens every few years and it is always a problem at the pole. This time I am told to wait one week for repair, and it is a completely unacceptable response. Their immediate solution is to place an outgoing message that my number is out of service.
I want it fixed, and fixed today 9/30/11 not on October 6th... I will use this week to shop for another provider. This Verizon customer is really pissed! Fix this thing Verizon or Time Warner here I come.
DCB in area code 518 793 xxxx
Product or Service Mentioned: Verizon Phone Service.