Product: Verizon Home Phone Service Clear all filters (12 of 12 reviews match)
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After years of being screwed by verizon i came home one day to find a giant cable hanging across my back yard. It took 5 years to get them to raise the little wires that used to hit me in the head in my garden, and after they finally did they put this cabel 2 feet...
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1.0
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Verizon Home Phone Service
#1075355
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First, my landline dies and Verizon refuses to fix copper and tells me I have to upgrade my DSL service to FIOS. This forces me to purchase a VOIP phone that connects to my now DSL-only service. My work schedule makes it difficult to lock down a date for a tech to...
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1.7
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Verizon Home Phone Service
#1014226
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We have spent hours on the phone with Verizon trying to get this issue resolved, and also hours with different technicians coming out - none of them know anything. It is extremely important in a 55 Plus community that we have access to our phones 24/7. In addition,...
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1.5
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Verizon Home Phone Service
#994845
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Verizon Home Phone Service Review

#916613
1.4
Details
Terrible service. Costomer service non existant. Stayed on phone over an hour trying to speak to a person. Transferred 3times and hung up on the 4th transfer. ZDo not use verizon fios!!!!
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Verizon has been increasing our bill in an attempt to force us off our copper line and to accept FiOs. In May of 2015, monthly total for DSL plus phone bundle in MA suburb outside Boston was $81, then rate increase in July of 2015 to $90, now new rate increase in July...
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1.0
Product
Verizon Home Phone Service
I didn't like
  • Constant increases in cost of service
  • Customer service attitude
  • Arrogance of customer service
#898766
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FIOS is not available where I live and the only landline service Verizon provides here (old fashioned, copper wires) does nothing useful to reduce the torrent of robocalls. I get several every day. Time Warner now offers good phone service which does block robocalls.
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Anonymous
Anonymous

VERIZON = NIGHTMAREIT IS A SHAME THEY DO NOT HAVE MORE COMPETITORS .

1.9
Product
Verizon Home Phone Service
I didn't like
  • Lack of robocall blocking features
#874547
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The Verizon Wireless Home phone system and 4G internet is a pathetic joke!!! I was told it would work just fine for a business with multiple lines. NO, NO, NO, THAT WAS A LIE AND IT IS A HORRIBLE SYSTEM!!! Here is a list of some of the problems we have experienced...
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Verizon Home Phone Service
#813724
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I have the "old" copper wiring on my house.The line has a crackle sound when you pick up the phone . I tried to get this fixed and verizon says that they won't fix it unless I convert to there Fios. I don't want there Fios because if there is a power outage you also...
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2.0
Product
Verizon Home Phone Service
#812750
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my dad has to have a landline which is set up to his defibrillator which sends signals out in the event that his heart stops.We told this to Verizon when we ordered the landline. Now our phone has been down more than 24hours and we were told we have to wait for someone...
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1.6
Product
Verizon Home Phone Service
I didn't like
  • Incompetent customer care people
#809934
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If only i knew last week what i know now i would have never renewed my contract.I called three times for service 12/12/2015 and twice service hung up on me; no bad interaction, they just hung up. When I finally talked to someone; in this case about a bad battery on my...
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Product
Verizon Home Phone Service
#749954
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My mother-in-law law has verizon home service she is also dying of Lung cancer about three weeks ago she lost phone service about 7:50 pm on Saturday night we called to report it and found out there is no service person to check/repair your phone on weekends.It took...
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Product
Verizon Home Phone Service
#681659
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