Signed up for cable/internet/phone special $79.99. Was to get 6 premium channels free for a year.
Person on phone said for $10 more i could get the internet. What he didn't say was upgrafing the internet ( even if paying more) meant i changed the offer and i couldnt get the 6 premium channels now. When i asked about correcting this, i was told i coukd add it abd call every month to ask for credit . What?
Make this as difficult as you c an for ne? Bait and switch.
I'll make sure kegislators are aware of this scam. Very disappointing since I've been a long standing customer of Verizon Wireless with a big family plan.
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