After having my install date cancelled, a rep had my date changed and reordered.A month after install I received my bill.
they had charged me $561.45. I quickly called to inquire about the charges. The rep processed full credit so my bill would be the orginal $133.00 it was suppost to be. But in reality he had done nothing.
I had to call back several times and talk to superviors. they have no record of my first hour long conversation. they have the poorest customer service I have ever seen.
I got most of my credits but since have had nothing but trouble with their billing...I would never recommend them!