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To lower my Verizon Fios triple feature plan, I changed from Standard phone service to Digital Voice plus dropped some chanels based on the Verizon agent recommendation. I was told the only thing about the phone that would chang would be 10 digit dialing.

Now we have a problem with our home security because of the Digital Voice service and Verizon will not allow me to change back after only 2 weeks unless I agree to an increase in the charge for the service.

They have really cheated me and just want more money. They do not care about customers.

Product or Service Mentioned: Verizon Phone Service.

Company wrote 0 private or public responses to the review from Aug 19, 2011.
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