To lower my Verizon Fios triple feature plan, I changed from Standard phone service to Digital Voice plus dropped some chanels based on the Verizon agent recommendation. I was told the only thing about the phone that would chang would be 10 digit dialing.
Now we have a problem with our home security because of the Digital Voice service and Verizon will not allow me to change back after only 2 weeks unless I agree to an increase in the charge for the service.
They have really cheated me and just want more money. They do not care about customers.
Product or Service Mentioned: Verizon Phone Service.