Not resolved

To lower my Verizon Fios triple feature plan, I changed from Standard phone service to Digital Voice plus dropped some chanels based on the Verizon agent recommendation.I was told the only thing about the phone that would chang would be 10 digit dialing.

Now we have a problem with our home security because of the Digital Voice service and Verizon will not allow me to change back after only 2 weeks unless I agree to an increase in the charge for the service.

They have really cheated me and just want more money.They do not care about customers.

Review about: Verizon Phone Service.

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